General conditions of use and legal mentions

This website is the exclusive property of OIKOPOLIS Participations SA.

Publisher

Legal name: OIKOPOLIS Participations SA

Legal form: SA (public limited company)

Head office:

OIKOPOLIS Participations SA

13, rue Gabriel Lippmann

Parc d’Activité Syrdall

L-5365 Munsbach

Tel.: ++352 – 26 15 19 200

RCSL number: B 11 38 76

VAT number: 26 57 16 51

The graphic design and development of this site were realised by:

Cropmark

113, avenue Gaston Diderich

L-1420 Luxembourg

T. ++352 – 44 61 61

contact@cropmark.lu

This website is subject to Luxembourg law and the following terms and conditions.

By continuing to visit the website, the user agrees to the following terms and conditions without reservation.

OIKOPOLIS Participations SA reserves the right to revise the conditions of use of this website at any time. Therefore, OIKOPOLIS Participations SA advises all users to consult the latest version of the terms and conditions for this website regularly.

All trademarks, logos and elements contained on the pages of this website are the exclusive property of OIKOPOLIS Participations SA. The website and its content are protected by intellectual property rights and, in particular, by copyright and trademark rights in accordance with applicable laws.

Any reproduction, representation or dissemination of the content of this website, in whole or in part, on any media and by any means constitutes an infringement of copyright and is prohibited without the explicit consent of OIKOPOLIS Participations SA.

All texts, photos and graphics of this website are the property of OIKOPOLIS Participations SA, which is represented under press law by Änder Schanck. For enquiries about the provision of individual information elements protected by copyright, with restrictions on time and content, please contact us.

This website may contain links to websites that are not operated by OIKOPOLIS Participations SA.

These external links are suggested to you for information purposes only. If you visit these websites, we recommend that you read their privacy policy carefully. OIKOPOLIS Participations SA cannot be held responsible for the confidentiality policy, practices of the administrators of these websites or their content. The content of websites to which we supply links is solely the responsibility of their owners.

This website is intended for anyone who is interested in the products, services and activities offered by OIKOPOLIS Participations SA and its associated companies.

Every effort has been made to ensure the accuracy of the information contained on this website. However, no guarantee can be given that all information is correct at all times.

OIKOPOLIS Participations SA cannot be held liable for inaccurate, incomplete or incorrect information or for falsified or manipulated information.

OIKOPOLIS Participations SA reserves the right to revise the website content or to make it inaccessible.

The content of this website is for information purposes only.

Websites outside the OIKOPOLIS website, especially those with a hyperlink to this website, are not under the control of OIKOPOLIS Participations SA; therefore, any responsibility for their content and accessibility is rejected. The user is solely responsible for using them.

The user must have all the minimum technical equipment necessary to ensure normal operation of the website. This hardware must be configured correctly.

The website is free (excluding the cost of the internet connection, which is charged to the user) and available around the clock every day of the week, except in the event of force majeure, computer failures, maintenance or related telecommunications network issues.

OIKOPOLIS Participations SA cannot be held responsible for any direct or indirect material or immaterial damage or loss resulting from the use of the website and the information contained on it.

The user accepts that he/she is responsible for any access or use of the website. OIKOPOLIS Participations SA is not liable for any direct or indirect damage or loss that may be caused by use of the website, especially in connection with any interruption, downtime or malfunction of the website. This may arise, in particular, due to downtime for maintenance or repair of the computer system, due to technical breakdowns or overloading of the network, interruption of telephone lines, errors, negligence or mistakes by internet service providers or by a third party as well as due to a virus from the internet.

It is the responsibility of a website user to take all appropriate measures and precautions to protect his/her own data and/or software from contamination by possible viruses or other hacking processes circulating on the internet.

Please note that OIKOPOLIS Participations SA does not send emails that are intended to collect confidential information (access codes, passwords or bank account numbers).

Any user who receives such emails is urged to inform OIKOPOLIS Participations SA immediately and should not, under any circumstances, provide confidential information that is requested by electronic means.

OIKOPOLIS Participations SA cannot be held responsible for the dissemination of confidential information by the user himself/herself.

OIKOPOLIS Participations SA reserves the right to request personal data from users of the website in the course of its activities.

Only data that are useful and necessary for carrying out the activities of OIKOPOLIS Participations SA are stored electronically or in another form.

Personal data are processed by OIKOPOLIS Participations SA in accordance with the relevant legislation.

OIKOPOLIS Participations SA may pass on the transmitted data to third parties in the course of its activities.

OIKOPOLIS Participations SA undertakes, without this constituting an obligation of result, to use all necessary means to ensure the security and confidentiality of the user’s transmitted data but wishes to remind the user that the secrecy of correspondence on the internet-based network is not guaranteed.

The user hereby agrees that he/she is responsible for his/her use of the website.

Any collection of data via the website is subject to the provisions of consumer law as well as these provisions.

In providing his/her telephone number(s) or email address on the website, the user authorises OIKOPOLIS Participations SA to contact him/her by telephone or email and accepts such contact.

The user hereby agrees that he/she is responsible for his/her access or use of the website.

Newsletter

By clicking on the box to subscribe to the OIKOPOLIS newsletter, events newsletter or weekly menu of the organic restaurant, the user explicitly consents to receiving newsletters by email.

These newsletters contain information about the OIKOPOLIS Group, its activities and the weekly menu of the organic restaurant. As a result, the recipient’s name and email address are stored. The newsletter can be cancelled at any time via the link provided at the end of the newsletter.

The newsletter is sent by The Rocket Science Group (USA) using the MailChimp newsletter service.

The data transmitted to the OIKOPOLIS Group companies (as described above) are only transmitted to The Rocket Science Group and stored by The Rocket Science Group. Other third parties do not receive such data. In addition, the MailChimp service uses analytics options that are utilised when the newsletter is opened. This involves collecting additional data such as the IP address, browser, operating system, time of retrieval and place of retrieval.

The Rocket Science Group also uses cookies and the analytics tool Google Analytics from Google Inc. and may integrate these into the newsletter. If the user opens his/her email in the browser (link in the email), OIKOPOLIS Participations SA has no influence over the data collected there.

The legal basis for sending the newsletter meets the requirements of the General Data Protection Regulation (GDPR). Consent to the sending of email addresses is granted on the basis of Article 6(1)(a) and 7 GDPR as well as § 7(2)(3) and § 7(3) of the Act Against Unfair Competition (UWG). The use of the email marketing service provider The Rocket Science Group, the execution of statistical surveys and analyses, and the logging of the subscription procedure are based on the legitimate interests of OIKOPOLIS Participations SA pursuant to Article 6(1)(f) GDPR.

Any user may object at any time to the future processing of his/her personal data in accordance with legal requirements pursuant to Article 21 GDPR.

Competitions

In the case of competitions, participants’ data are used exclusively for notification and delivery of the prize.

Facebook

Facebook buttons belonging to the Facebook network (1601 South California Avenue, Palo Alto, CA 94304, USA) are generally included on oikopolis.lu / naturata.lu / biog.lu / biogros.lu. OIKOPOLIS Participations SA has no influence over the content of this network, including the use of personal data.

What are cookies?

Cookies are small text files that can be used to record the browsing behaviour of the user of a website. Cookies are primarily intended to optimise the performance of websites, to improve the navigation experience and to provide information to website owners.

Temporary cookies, also known as “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online offering and closes his/her browser. For example, the contents of a shopping basket in an online shop or a login status may be stored in a cookie of this kind. Cookies are referred to as “permanent” or “persistent” if they remain stored even after the browser has been closed. For example, the login status may be stored if users visit the site again after several days. Likewise, users’ interests may be stored in a cookie of this kind and used to measure a website’s reach or for marketing purposes.

What kinds of cookies do we use?

Cookies relating to the server of the site accessed

These cookies can only be read by the website that also stored them. These cookies are used to check the technical parameters of your browser and to save the preferences you set when you last visited the website. They are intended to ensure an optimal user experience.

Among other things, your consent to the use of cookies on this website is recorded so that you do not have to be asked this question every time you visit the website again.

Third-party cookies

These cookies are stored by third parties, such as Vimeo for videos and Facebook to make our activities on the network more user-focused and by other social networks if social sharing is activated.

This website uses the Google Maps API to display geographical Information visually. With the use of Google Maps, data relating to the use of the Maps functions by website visitors are also collected, processed and used by Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043). Further information about data processing by Google is contained in Google’s Privacy Policy, which can be found at https://google.com/privacypolicy.html.

Through use of the Google Maps API, information about the use of the website, including your IP address, is transmitted to a Google server in the USA and stored there. Please be mindful that data protection standards in Europe and the USA differ. If you do not wish to use the Google Maps API, disable JavaScript in your browser. By using the services you consent to the transmission of data to Google.

With regard to the functionality cookies, internet users can change the parameters of their web browser at any time to manage and even disable the installation of these cookies as well as to suppress or block them:

• Internet Explorer https://support.microsoft.com/...

• Safari https://support.apple.com/en-gb/HT201265

• Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Cookies already saved can also be deleted in the system settings of the browser concerned. Deactivating cookies may restrict the functionality of this online offering.

When users visit our websites for the first time, an information notice appears, informing them about the use of cookies. If they continue to browse the website after acknowledging this notice, we assume that they are consenting to the storage and usage of cookies in accordance with legal provisions. This decision may be revoked at any time; users can object to the storage of cookies by configuring the settings accordingly in their web browser.

We use Matomo (formerly Piwik) for web analytics, which is a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769 (“Matomo”) that uses cookie technology. Protecting your data is important to us, so we have additionally configured Matomo so that your IP address is only recorded in a truncated form. We therefore process your personal usage data anonymously. It is not possible for us to identify you personally from such data. Further information on the conditions of use of Matomo and the data protection regulations can be found at:

https://matomo.org/privacy/

This website is subject to the laws and regulations of Luxembourg.

Only Luxembourg laws and regulations apply.

The Luxembourg courts have exclusive jurisdiction to rule on any disputes arising in connection with the use, interpretation and application of information and data on this website.